Answers to frequently asked questions

About Us
We are here to help you! We aim to provide a wonderful shopping experience and give you the best customer service possible. Any questions, please just ask!

How can I contact you?
Easy! Just email us : sales (at) posmena.co.uk and we will do our best to answer your enquiry, within 24 hours, usually quicker.

What is the Shipping Charge?
The shipping charge is £2.99 to Mainland UK, £16.98 to Europe, and £29.98 for Worldwide. Discounts are automatically applied in the cart. Please email us if you have any queries: sales (at) posmena.co.uk

How many days does it take before I receive my order?
After receipt of payment (immediate with Google Checkout), the item should be delivered within 1-3 days of dispatch by Royal Mail for UK, for Non-UK please allow 2-4 weeks.

Urgent order?
All orders are processed as quickly as possible with as little delay as possible, but please feel free to contact us at the time of placing your order to tell us if it is urgent, just in case we can speed it up further for you.

How can I pay?
Payment is by Google Checkout, the ultimate online secure payment and tracking experience. You can also pay by PayPal

Why buy from us?
Purchasing from us with Google Checkout™ you can quickly and easily buy from stores across the web and track all your orders and shipping in one place.
Our online store is attractive, simple and fast to load and navigate.
Your cart is easily visible and you can add / remove and view products effortlessly.
The order process is simple and effective - with a choice of 2 ways to pay, Google Checkout OR PayPal!
Buying from us also means no unexpected delivery charges to commit to before making a purchase.
We like to offer our customers the ability to pay securely and safely using Google Checkout, the ultimate online purchasing experience.
You can confirm your order at the click of a button and track it.

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